Manual migration of your website to Rede Global infrastructure.

• Initial compatibility review;
• Transfer of files and database, where applicable;
• Basic configuration and functional testing.

Development, malware cleaning, licences, email migration and third-party interventions are excluded unless agreed in advance.

Manual configuration of email included with your Rede Global hosting plan.

• Creation or review of mailboxes available in the plan;
• Webmail, IMAP and SMTP access configuration;
• Basic guidance for compatible devices or email clients.

This does not include an independent Email Pro service, email migration, external licences, unlimited support or work outside the agreed scope.

Manual DNS record configuration for the specified domain.

• A, CNAME, MX, TXT or other agreed records;
• Basic post-change verification;
• Guidance on normal DNS propagation timeframes.

Changes require the holder's authorisation. Domain transfer, purchase, renewal, ongoing management and third-party service guarantees are not included.

Monthly manual maintenance service for an existing website.

• Periodic review of site operation;
• Small agreed adjustments and tasks;
• Communication of needs identified during the review.

Scope and monthly intervention window are confirmed before work begins. Development, unlimited support, 24/7 emergency response, third-party licences, guaranteed backup, continuous monitoring and security guarantees are not included.